Launching soon in Toronto.Accounts aren’t open yet.

ReviewDeskLog in

Built in Toronto for local businesses

Every Google review, answered.

Good reviews get a reply automatically. Bad ones reach you fast - usually within a minute, never more than half an hour - with a reply already written, so you can deal with it between customers instead of at midnight.

Coming soon

We’re waiting on the last of our provider approvals. Email support@reviewdesk.ca and we’ll tell you the day we open.

ExampleNew Google review
Rated 2 of 5

Jordan M.

“Waited twenty minutes past my booked time and nobody said anything. The work itself was fine.”

Reply from Example Salon Co.

Thanks for the honest note, Jordan. Twenty minutes past your slot isn’t the experience we want anyone to have, and we’ve passed it to the team that sets our booking times.

Approve and postEdit first
Illustration. Example Salon Co., the review and the reply are all invented for this page - not a real customer.

How it works

Connect it once. Then it runs beside you.

  1. Step 1

    Connect Google once

    Sign in through Google’s own screen. We never see your password, and you can disconnect any time.

  2. Step 2

    Good reviews answer themselves

    Four and five star reviews get a reply in your business’s voice, posted for you. You do nothing.

  3. Step 3

    Bad reviews come straight to you

    Anything three stars or under waits for a human. You get an email - and a text too, if you add a mobile number - with a reply already drafted. Approve it, edit it, or leave it.

Pricing

Two plans. Cancel either one any time.

Starter

$39.99/month

plus applicable taxes

  • Replies written for every review
  • Positive reviews posted automatically
  • Email alerts for 1-3 star reviews, plus texts if you want them
  • One tap to approve, or edit first
  • Report on what customers keep mentioning, monthly once you have the volume
Coming soon

Pro

$79.99/month

plus applicable taxes

  • Everything in Starter
  • Weekly summary email
  • Menu published to Google from a PDF or a photo (restaurants and cafes)
  • Benchmarking against nearby businesses
  • Fake review spotter, with the dispute written for you
Coming soon

Prices in Canadian dollars. Cancel any time from your billing settings.

What we don’t do

We cannot remove reviews, and we will not claim we can.

Only Google decides whether a review comes down. Where one looks like it breaks Google’s rules, Pro writes the report for you and you submit it. Anyone promising to delete bad reviews is either guessing or lying.

  • We don’t promise your rating will go up. Nobody can, and anyone who says otherwise is guessing.
  • Every reply is checked before it goes out. It can only mention what you’ve told us you offer, or what the customer brought up themselves, and it never offers a refund, a freebie or a gift card on your behalf. You can read and change any of it.
  • We won’t help you post fake reviews or report honest ones. That can get a business’s listing removed.

Stop writing review replies at midnight.

Coming soon

We’re waiting on the last of our provider approvals. Email support@reviewdesk.ca and we’ll tell you the day we open.